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Your next internet service provider decision starts here. The Highland Broadband Ultimate brings 149 features & details you’ll want to know — including favorites like general information, service availability, network technology & speed & performance.
ONT Placement Requirement Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service. with a difference of 12.0 points
A fast snapshot of the Highland Broadband Ultimate , covering its standout detail and what you can expect right out of the box.
Highland Broadband Ultimate
Highland Broadband Ultimate offers top-tier performance for maximum speed and reliability. It is ideal for advanced streaming, gaming, and demanding digital workloads. Designed for homes that want the best possible broadband experience.
Details & Facts 149
Features measured. Drama avoided.
Want to know what’s behind the logo? The Highland Broadband Ultimate internet service provider got the full treatment: from features to performance to what people actually say.
General Information 12
Highland Broadband Ultimate Service Category
What is the service category?
77 Highland Broadband Ultimate 0 Votes Broadband
72 Internet Service Providers in this range Broadband
Highland Broadband Ultimate
This service falls under the Broadband category, indicating a high-speed internet connection primarily delivered via fiber optic technology. It is designed to meet the demands of modern internet usage.
Shows the broader service classification.
When it comes to Service Category, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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35 Internet Service Providers in this range Individuals, Families
Highland Broadband Ultimate
Highland Broadband targets a diverse customer segment, including Individuals, Families, Small and Medium-sized Enterprises (SMEs), and larger Enterprises. This comprehensive approach allows them to offer tailored solutions for various scales of internet usage.
Defines who the plan is targeted toward.
When it comes to Target Customer Segment, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 15 score measurement.
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65 Internet Service Providers in this range Streaming, Gaming, Work-from-home, Browsing
Highland Broadband Ultimate
This service is optimized for a wide range of use cases, including Streaming high-definition content, online Gaming, efficient Work-from-home setups, and general web Browsing. Its high-speed nature supports multiple activities simultaneously.
Describes the ideal intended usage scenarios.
When it comes to Use Case Type, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7 score measurement.
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24 Internet Service Providers in this range Home, Apartment
Highland Broadband Ultimate
The broadband service supports both Home and Office property types, offering flexible internet solutions for various user needs. This includes residents and businesses seeking reliable connectivity.
Indicates which property types the ISP supports.
When it comes to Supported Property Types, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 8 score measurement.
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Highland Broadband Ultimate User Profile Recommendation
What is the recommended profile for the user?
77 Highland Broadband Ultimate 0 Votes Based on Location
80 Internet Service Providers in this range Based on Usage
Highland Broadband Ultimate
User profile recommendations are Based on Location, allowing Highland Broadband to suggest services and plans best suited for your geographical area. This ensures you receive relevant offers and support specific to your region.
The personalized recommendation for selecting the best service provider based on user-specific factors.
When it comes to User Profile Recommendation, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 3 score measurement.
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Highland Broadband Ultimate Connection Type
What is the connection type?
97 Highland Broadband Ultimate 0 Votes Fiber
79 Internet Service Providers in this range Fiber
Highland Broadband Ultimate
The primary connection type offered is Fiber, utilizing fiber optic cables to deliver superior internet speeds and reliability. This modern technology provides a stable and high-performance connection.
Indicates the medium used to deliver the internet connection.
When it comes to Connection Type, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 18 score measurement.
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26 Internet Service Providers in this range Residential
Defines the general classification of the ISP plan.
When it comes to Service Type, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 1 score measurement.
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Highland Broadband Ultimate Ideal Environment
What is the ideal environment for the service?
57 Highland Broadband Ultimate 0 Votes Indoor
55 Internet Service Providers in this range Indoor
The recommended environment for optimal service performance.
When it comes to Ideal Environment, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 2 score measurement.
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Highland Broadband Ultimate Service Tier Name
What is the service tier name?
70 Highland Broadband Ultimate 0 Votes Ultimate
64 Internet Service Providers in this range Full Fibre Broadband
Identifies the marketing or tier label of the ISP plan.
When it comes to Service Tier Name, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 6 score measurement.
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Highland Broadband Ultimate Max Supported Users
How many users are supported?
47 Highland Broadband Ultimate 0 Votes Multiple users and devices
47 Internet Service Providers in this range 10
Shows how many simultaneous users the plan can reasonably support.
When it comes to Max Supported Users, Highland Broadband Ultimate ◉ is same as Internet Service Provider in this range ◉ .
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Highland Broadband Ultimate Max Supported Devices
How many devices are supported?
57 Highland Broadband Ultimate 0 Votes Many connected devices
48 Internet Service Providers in this range 1
Indicates how many devices can be connected without performance drops.
When it comes to Max Supported Devices, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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55 Internet Service Providers in this range Centralized
An overview of the network architecture, indicating its structure and layout.
When it comes to Network Architecture Overview, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 22 score measurement.
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48 Internet Service Providers in this range National
Highland Broadband Ultimate
Highland Broadband focuses on providing service in Rural and Regional areas, aiming to bridge the digital divide by bringing high-speed internet to underserved communities. This commitment ensures broader access beyond urban centers.
The geographical area where the service is available.
When it comes to Coverage Region, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 11 score measurement.
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Highland Broadband Ultimate Availability Type
What is the availability type?
57 Highland Broadband Ultimate 0 Votes Regional
70 Internet Service Providers in this range Nationwide
Highland Broadband Ultimate
The service operates with a Regional availability type, focusing its coverage within specific geographical areas rather than a nationwide rollout. This allows for concentrated infrastructure development and support in those regions.
Specifies the scale of availability.
When it comes to Availability Type, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 13 score measurement.
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42 Internet Service Providers in this range Single-family home, Apartment, Condo
Highland Broadband Ultimate
Highland Broadband supports various premises, including Single-family home residences and Office environments, catering to both domestic and business users. This broad support ensures tailored solutions for different needs.
Lists property structures that can be serviced.
When it comes to Building Type Support, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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Highland Broadband Ultimate Service Qualification Requirement
58 Internet Service Providers in this range Conditional
Highland Broadband Ultimate
Service qualification is Conditional, meaning customers must meet specific criteria, such as being within the fiber service area, to be eligible for connection. Prospective users should verify availability at their address.
The conditions or criteria that need to be met to qualify for the service.
When it comes to Service Qualification Requirement, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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77 Internet Service Providers in this range Database lookup
Highland Broadband Ultimate
Address verification primarily relies on a Database lookup to quickly confirm service eligibility and availability at your specified location. This streamlines the signup process and ensures accurate service provisioning.
Method used to confirm serviceability.
When it comes to Address Verification Method, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Highland Broadband Ultimate Service Activation Eligibility
50 Internet Service Providers in this range Conditional
Highland Broadband Ultimate
Service activation eligibility is Conditional, meaning certain criteria, such as location or infrastructure readiness, must be met before service can be activated. Customers should check their specific address for eligibility.
Whether the service is eligible for activation in a particular area or under certain conditions.
When it comes to Service Activation Eligibility, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 17 score measurement.
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57 Internet Service Providers in this range Fiber Optic
The necessary infrastructure required for the service to be available.
When it comes to Infrastructure Requirement, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 20 score measurement.
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Highland Broadband Ultimate Port Availability
Is there port availability?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Indicates whether a physical port or connection line already exists at the address.
When it comes to Port Availability, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Network Technology 10
Highland Broadband Ultimate Primary Technology
What is the primary technology?
97 Highland Broadband Ultimate 0 Votes Fiber
85 Internet Service Providers in this range Fiber
Highland Broadband Ultimate
The primary technology employed for this service is Fiber, leveraging the benefits of fiber optic cables for high-speed data transmission. This ensures a fast, stable, and low-latency internet experience.
The main technology used to deliver the service.
When it comes to Primary Technology, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 12 score measurement.
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Highland Broadband Ultimate Secondary Technology
What is the secondary technology?
0 Highland Broadband Ultimate 0 Votes None
18 Internet Service Providers in this range None
Highland Broadband Ultimate
The service relies solely on its primary fiber optic infrastructure, with None as a secondary technology. This dedicated approach highlights a focus on delivering a high-quality, singular fiber connection without fallback to older, slower technologies.
Any supplementary technology supporting service delivery.
When it comes to Secondary Technology, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 18 score measurement.
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82 Internet Service Providers in this range Fiber-to-the-home
Highland Broadband Ultimate
The last-mile technology for this service is Fiber-to-the-home, meaning fiber optic cables run directly to your building. This direct connection provides the fastest and most reliable internet speeds available.
Technology used between network node and the customer's premises.
When it comes to Last-Mile Technology, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 15 score measurement.
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79 Internet Service Providers in this range Fiber Optic
Highland Broadband Ultimate
The network's backbone relies on Fiber Optic technology, which provides superior speed, reliability, and lower latency compared to older infrastructure. This ensures a robust and future-proof internet connection capable of handling high data volumes.
The core infrastructure technology that carries data across the network.
When it comes to Backbone Technology, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 8 score measurement.
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61 Internet Service Providers in this range DHCP, CGNAT
Network protocols supported by the ISP.
When it comes to Supported Network Protocols, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 11 score measurement.
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Highland Broadband Ultimate IPv4 Support
Is IPv4 supported?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Indicates the ISP supports IPv4 addressing.
When it comes to IPv4 Support, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 6 score measurement.
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Highland Broadband Ultimate IPv6 Support
Is IPv6 supported?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Indicates the ISP supports IPv6 addressing.
When it comes to IPv6 Support, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7 score measurement.
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Highland Broadband Ultimate Dual-Stack Support
Is dual-stack supported?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Shows if IPv4 and IPv6 run simultaneously.
When it comes to Dual-Stack Support, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7 score measurement.
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Highland Broadband Ultimate Channel Bonding Support
Is channel bonding supported?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether multiple channels can be combined to increase throughput.
When it comes to Channel Bonding Support, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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When it comes to Network Topology, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 13 score measurement.
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Speed & Performance 15
Highland Broadband Ultimate Download Speed
What is the download speed?
7 Highland Broadband Ultimate 0 Votes Up to 5 GB
26 Internet Service Providers in this range 25-100 Mbps
Highland Broadband Ultimate
This service offers incredibly fast download speeds of Up to 5 Gigabit per second, suitable for the most demanding online activities like large file downloads and multiple 4K streams. Such high speeds are characteristic of advanced fiber optic networks.
Maximum downstream bandwidth offered.
When it comes to Download Speed, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 19 score measurement.
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Highland Broadband Ultimate Upload Speed
What is the upload speed?
7 Highland Broadband Ultimate 0 Votes Up to 5 GB
51 Internet Service Providers in this range 25-100 Mbps
Highland Broadband Ultimate
The service offers extremely fast upload speeds of Up to 5 Gigabit per second, which is essential for tasks like cloud backups, video conferencing, and quickly uploading large files. Symmetrical or near-symmetrical speeds are a significant advantage of fiber connections.
Maximum upstream bandwidth offered.
When it comes to Upload Speed, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 44 score measurement.
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Highland Broadband Ultimate Packet Loss Rate
What is the packet loss rate?
47 Highland Broadband Ultimate 0 Votes Low
52 Internet Service Providers in this range Low
Highland Broadband Ultimate
The service maintains a Low packet loss rate, ensuring that data packets are reliably delivered across the network. A low rate is crucial for stable connections, especially for real-time applications like gaming and video calls.
The rate at which data packets are lost during transmission across the network.
When it comes to Packet Loss Rate, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 5 score measurement.
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Highland Broadband Ultimate Peak Hour Performance
What is the peak hour performance?
67 Highland Broadband Ultimate 0 Votes Good
77 Internet Service Providers in this range Excellent
Highland Broadband Ultimate
The network maintains Good performance even during peak hours, when many users are simultaneously active. This indicates effective network management and sufficient capacity to handle high demand without significant slowdowns.
Indicates service consistency during peak usage.
When it comes to Peak Hour Performance, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 10 score measurement.
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82 Internet Service Providers in this range Excellent
Highland Broadband Ultimate
The service provides Good performance for online gaming, offering low latency and stable connections crucial for a responsive gaming experience. This helps minimize lag and improves overall gameplay.
Rates suitability for online gaming.
When it comes to Gaming Performance Rating, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 10 score measurement.
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Highland Broadband Ultimate HD Streaming Performance Rating
What is the HD streaming performance rating?
67 Highland Broadband Ultimate 0 Votes Good
88 Internet Service Providers in this range Excellent
Highland Broadband Ultimate
The service provides Good performance for HD streaming, allowing for smooth playback of high-definition content without significant buffering. This ensures an enjoyable viewing experience for most users.
Performance level when streaming HD content.
When it comes to HD Streaming Performance Rating, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 21 score measurement.
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84 Internet Service Providers in this range Excellent
Highland Broadband Ultimate
The service boasts Excellent performance for 4K streaming, ensuring ultra-high-definition content plays smoothly and without interruption. This is ideal for enjoying the highest quality video content available.
Rates performance for 4K video streaming.
When it comes to 4K Streaming Performance Rating, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 13 score measurement.
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Highland Broadband Ultimate Max Burst Speed
What is the max burst speed?
900 Mbps 0Votes
993.08 Mbps (Average)
Temporary boosted speeds available during short bursts.
When it comes to Max Burst Speed, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 93.1 Mbps measurement.
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Highland Broadband Ultimate Typical Evening Speed
What is the typical evening speed?
900 Mbps 0Votes
551.94 Mbps (Average)
Expected average speed during peak usage hours.
When it comes to Typical Evening Speed, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 348.1 Mbps measurement.
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Highland Broadband Ultimate Real-World Throughput
What is the real-world throughput?
900 Mbps 0Votes
509.36 Mbps (Average)
Average measured throughput during everyday usage.
When it comes to Real-World Throughput, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 390.6 Mbps measurement.
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Highland Broadband Ultimate Latency
What is the latency?
10 ms 0Votes
15.45 ms (Average)
Measures responsiveness of the network.
When it comes to Latency, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5.5 ms measurement.
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Highland Broadband Ultimate Jitter
What is the jitter?
3 ms 0Votes
4.74 ms (Average)
Variation in latency, relevant for voice and gaming.
When it comes to Jitter, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 1.7 ms measurement.
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When it comes to Speed Consistency Score, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7.0 % measurement.
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81 Internet Service Providers in this range Excellent
Evaluates performance for cloud data transfers.
When it comes to Cloud Backup Performance, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 16 score measurement.
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Highland Broadband Ultimate VPN Performance
What is the VPN performance?
97 Highland Broadband Ultimate 0 Votes Excellent
75 Internet Service Providers in this range Excellent
Indicates how well the network handles VPN connections.
When it comes to VPN Performance, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 22 score measurement.
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Data & Usage 9
Highland Broadband Ultimate Heavy-Use Suitability
What is the heavy-use suitability?
97 Highland Broadband Ultimate 0 Votes Heavy Users
76 Internet Service Providers in this range Heavy Users
Highland Broadband Ultimate
This service is specifically designed for Heavy Users who require significant bandwidth for multiple devices, 4K streaming, intense online gaming, or extensive cloud-based work. It ensures a robust and reliable connection under high demand.
Indicates which user type the plan is suitable for.
When it comes to Heavy-Use Suitability, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 21 score measurement.
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Highland Broadband Ultimate Unlimited Data Availability
Is unlimited data available?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Indicates whether the plan supports unlimited data usage.
When it comes to Unlimited Data Availability, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 6 score measurement.
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Highland Broadband Ultimate Peak and Off-Peak Quota
What is the peak and off-peak quota?
0 Highland Broadband Ultimate 0 Votes None
11 Internet Service Providers in this range None
The difference in data usage allocation during peak and off-peak hours.
When it comes to Peak and Off-Peak Quota, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 11 score measurement.
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Highland Broadband Ultimate Prioritization Policy
What is the prioritization policy?
47 Highland Broadband Ultimate 0 Votes Standard Priority
49 Internet Service Providers in this range Standard Priority
Defines how the user’s traffic is prioritized during congestion.
When it comes to Prioritization Policy, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2 score measurement.
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Highland Broadband Ultimate Data Rollover Availability
Is data rollover available?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Indicates whether unused data rolls over to the next month.
When it comes to Data Rollover Availability, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Ultimate Fair Use Policy Severity
What is the fair use policy severity?
37 Highland Broadband Ultimate 0 Votes Light
44 Internet Service Providers in this range Light
Indicates how aggressive the FUP restrictions are.
When it comes to Fair Use Policy Severity, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 7 score measurement.
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82 Internet Service Providers in this range App Dashboard, Web Portal
Tools available to monitor real-time data usage.
When it comes to Usage Transparency Tools, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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The approach or strategy used to manage network traffic and ensure optimal performance.
When it comes to Network Management Policy, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 35 score measurement.
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Hardware & Equipment 15
Highland Broadband Ultimate Equipment Rental Fee
What is the equipment rental fee?
87 Highland Broadband Ultimate 0 Votes $0
73 Internet Service Providers in this range $0
Highland Broadband Ultimate
Highland Broadband's FAQ indicates that the monthly subscription package includes the provision of equipment, implying no separate rental fee for the standard hardware.
Monthly cost to rent the ISP's hardware.
When it comes to Equipment Rental Fee, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 14 score measurement.
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Highland Broadband Ultimate Modem Type
What is the modem type?
97 Highland Broadband Ultimate 0 Votes Fiber ONT
82 Internet Service Providers in this range Fiber ONT
The technology type of the modem provided or required for the service.
When it comes to Modem Type, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 15 score measurement.
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Highland Broadband Ultimate Number of Mesh Nodes
How many mesh nodes are included?
7 Highland Broadband Ultimate 0 Votes No mesh nodes included
Internet Service Provider in this range Who knows? (Help us out by suggesting one!)
Number of mesh nodes bundled with the plan.
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35 Internet Service Providers in this range WiFi Router
Specifies the type of router included or supported.
When it comes to Router Type, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 2 score measurement.
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Highland Broadband Ultimate Gateway Device Type
What is the gateway device type?
57 Highland Broadband Ultimate 0 Votes Separate Modem & Router
67 Internet Service Providers in this range Modem-Router Combo
Identifies the type of gateway hardware setup.
When it comes to Gateway Device Type, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 10 score measurement.
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When it comes to Ethernet Port Count, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 33 score measurement.
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Highland Broadband Ultimate Ethernet Port Speed
What is the Ethernet port speed?
1 Gbps 0Votes
1.51 Gbps (Average)
Maximum speed supported by the Ethernet ports.
When it comes to Ethernet Port Speed, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 0.5 Gbps measurement.
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Highland Broadband Ultimate WiFi Standard
What WiFi standard is supported?
72 Highland Broadband Ultimate 0 Votes WiFi 6
63 Internet Service Providers in this range WiFi 6
The supported WiFi generation of the included hardware.
When it comes to WiFi Standard, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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34 Internet Service Providers in this range 2.4 GHz, 5 GHz
Lists supported wireless frequency bands.
When it comes to WiFi Band Support, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2 score measurement.
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Highland Broadband Ultimate External Antenna Support
Does the hardware support external antennas?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Indicates whether external WiFi antennas can be added.
When it comes to External Antenna Support, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Indicates whether the hardware works with mesh WiFi systems.
When it comes to Mesh Network Compatibility, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Ultimate UPS/Backup Power Support
Does the hardware support backup power?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the hardware supports battery backup or UPS integration.
When it comes to UPS/Backup Power Support, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Ultimate Hardware Warranty
What is the hardware warranty period?
12 months 0Votes
13.11 months (Average)
Duration of the warranty on provided hardware.
When it comes to Hardware Warranty, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 1.1 months measurement.
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Indicates whether the customer can buy the equipment outright.
When it comes to Equipment Purchase Option, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Installation & Setup 10
Highland Broadband Ultimate Installation Type
What is the installation type?
37 Highland Broadband Ultimate 0 Votes Professional
40 Internet Service Providers in this range Professional
Highland Broadband Ultimate
The recommended and primary installation type is Professional, where certified technicians manage the setup process. This guarantees proper configuration and connection to the fiber network.
Defines how the service is installed.
When it comes to Installation Type, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 3 score measurement.
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Highland Broadband Ultimate Professional Installation Availability
Is professional installation available?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Highland Broadband Ultimate
Professional installation is available for this service, ensuring that your equipment is set up correctly by experienced technicians. This helps optimize your network performance and reduces potential setup issues.
When it comes to Professional Installation Availability, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Technician entry is required for certain installations or service appointments to ensure proper setup and troubleshooting of equipment inside your premises. This guarantees optimal performance and security for your internet connection.
Indicates whether a technician must enter the customer’s home.
When it comes to Technician Entry Requirement, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 11 score measurement.
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40 Internet Service Providers in this range Technician Activation
Highland Broadband Ultimate
Equipment activation is typically handled via Technician Activation to ensure proper installation and configuration of the network hardware. This method minimizes setup errors and optimizes performance from the start.
How the provided equipment is activated.
When it comes to Equipment Activation Method, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 23 score measurement.
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Highland Broadband Ultimate Wiring Requirement
What is the wiring requirement?
77 Highland Broadband Ultimate 0 Votes Fiber Drop
60 Internet Service Providers in this range Fiber Drop
Highland Broadband Ultimate
A Fiber Drop cable is required to connect your premises to the main fiber optic network, establishing a direct and high-capacity link for your internet service. This is a crucial component for fiber-to-the-home installations.
Type of wiring needed for installation.
When it comes to Wiring Requirement, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 17 score measurement.
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Highland Broadband Ultimate Installation Fee
What is the installation fee?
7 Highland Broadband Ultimate 0 Votes $0
19 Internet Service Providers in this range $0
Highland Broadband Ultimate
Installation for Highland Broadband services is often provided free of charge, especially under promotional offers or when customers utilize government initiatives like the Gigabit Voucher Scheme.
Cost charged for the installation service.
When it comes to Installation Fee, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 12 score measurement.
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Whether drilling or modifications are needed during installation.
When it comes to Wall Drilling Requirement, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 15 score measurement.
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Highland Broadband Ultimate ONT Placement Requirement
Is there an ONT placement requirement?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.
When it comes to ONT Placement Requirement, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 12 score measurement.
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Highland Broadband Ultimate Installation Duration
What is the installation duration?
120 minutes 0Votes
76.51 minutes (Average)
Total time required to complete installation.
When it comes to Installation Duration, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 43.5 minutes measurement.
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Highland Broadband Ultimate Setup Guide Quality
What is the setup guide quality?
47 Highland Broadband Ultimate 0 Votes Good
49 Internet Service Providers in this range Good
Quality of instructions provided for installation.
When it comes to Setup Guide Quality, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2 score measurement.
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Reliability & QoS 12
Highland Broadband Ultimate Outage Frequency
How often do outages occur?
97 Highland Broadband Ultimate 0 Votes Rare
80 Internet Service Providers in this range Rare
The frequency at which service outages occur.
When it comes to Outage Frequency, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 17 score measurement.
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Highland Broadband Ultimate Uptime Percentage
What is the uptime percentage?
99.9 % 0Votes
99.78 % (Average)
The percentage of time the network is operational.
When it comes to Uptime Percentage, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 0.1 % measurement.
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The level of redundancy in the network to ensure service continuity during failures.
When it comes to Network Redundancy Level, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 14 score measurement.
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Highland Broadband Ultimate Outage Duration
How long do outages last?
1 hours 0Votes
1.78 hours (Average)
The average duration of service outages.
When it comes to Outage Duration, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 0.8 hours measurement.
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The reliability of the network during peak usage times.
When it comes to Peak Usage Reliability, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10.2 % measurement.
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Highland Broadband Ultimate SLA Availability
Is there an SLA available?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the service level agreement is available.
When it comes to SLA Availability, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Ultimate SLA Compensation
Is there compensation for service interruptions?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider compensates for service disruptions.
When it comes to SLA Compensation, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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How the provider manages network traffic to ensure quality.
When it comes to Traffic Management Method, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 38 score measurement.
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How well does the network perform during congestion?
95 % 0Votes
86.08 % (Average)
The level of performance during high traffic periods.
When it comes to Congestion Performance, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 8.9 % measurement.
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Highland Broadband Ultimate QoS Guarantee Level
What is the QoS guarantee level?
47 Highland Broadband Ultimate 0 Votes Medium
46 Internet Service Providers in this range Medium
The level of quality of service guaranteed by the provider.
When it comes to QoS Guarantee Level, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 1 score measurement.
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Highland Broadband Ultimate Weather Impact Rating
How much does weather affect the service?
97 Highland Broadband Ultimate 0 Votes Low
81 Internet Service Providers in this range Low
The impact of weather conditions on the reliability and performance of the service.
When it comes to Weather Impact Rating, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 16 score measurement.
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Highland Broadband Ultimate Infrastructure Age
How old is the network infrastructure?
2 years 0Votes
5.57 years (Average)
The age of the network infrastructure.
When it comes to Infrastructure Age, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 3.6 years measurement.
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Security & Privacy 12
Highland Broadband Ultimate Encryption Standard
What encryption standard is used?
67 Highland Broadband Ultimate 0 Votes AES-128
78 Internet Service Providers in this range AES-256
The level of encryption used to protect data on the network.
When it comes to Encryption Standard, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 11 score measurement.
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Highland Broadband Ultimate Firewall Support
Is there firewall support?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider offers firewall protection for the network.
When it comes to Firewall Support, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7 score measurement.
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Highland Broadband Ultimate DDoS Protection
Is DDoS protection provided?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider offers protection against Distributed Denial of Service (DDoS) attacks.
When it comes to DDoS Protection, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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50 Internet Service Providers in this range Minimal Logs
The provider's policy on logging user traffic and data.
When it comes to Traffic Logging Policy, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 3 score measurement.
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Whether the provider offers anti-malware protection to secure the network.
When it comes to Anti-Malware Protection, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Ultimate Parental Control Availability
Is parental control available?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider offers parental controls to monitor and restrict online content.
When it comes to Parental Control Availability, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 15 score measurement.
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Highland Broadband Ultimate DNS Filtering
Is DNS filtering enabled?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider offers DNS filtering to block malicious or harmful websites.
When it comes to DNS Filtering, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 22 score measurement.
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Highland Broadband Ultimate VPN Compatibility
Is VPN compatibility supported?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider supports VPN usage to encrypt user traffic.
When it comes to VPN Compatibility, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 6 score measurement.
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Highland Broadband Ultimate Account Security Features
65 Internet Service Providers in this range Password Protection
The security features in place to protect user accounts.
When it comes to Account Security Features, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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Highland Broadband Ultimate WiFi Guest Network Support
Is there WiFi guest network support?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider offers support for setting up a guest WiFi network.
When it comes to WiFi Guest Network Support, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 8 score measurement.
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Highland Broadband Ultimate Privacy Policy Rating
How would you rate the privacy policy?
30 Highland Broadband Ultimate 0 Votes Good
37 Internet Service Providers in this range Good
A rating based on how well the provider respects and protects user privacy.
When it comes to Privacy Policy Rating, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 7 score measurement.
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Customer Support 12
Highland Broadband Ultimate Support Channels
What support channels are available?
67 Highland Broadband Ultimate 0 Votes Social Media
42 Internet Service Providers in this range Phone, Email, Live Chat, Social Media
Highland Broadband Ultimate
Customer support is available through various channels, including Social Media, providing a convenient and accessible way to get assistance or inquire about services. This allows for quick responses and public transparency.
The available channels for contacting customer support.
When it comes to Support Channels, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 25 score measurement.
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Highland Broadband Ultimate Support Availability Hours
What are the support availability hours?
47 Highland Broadband Ultimate 0 Votes Business Hours
60 Internet Service Providers in this range Business Hours
The hours during which customer support is available.
When it comes to Support Availability Hours, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 13 score measurement.
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Highland Broadband Ultimate Multilingual Support Availability
Is multilingual support available?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider offers multilingual support for non-native speakers.
When it comes to Multilingual Support Availability, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Ultimate Average Resolution Time
What is the average resolution time?
24 hours 0Votes
21.34 hours (Average)
The average time taken to resolve customer issues.
When it comes to Average Resolution Time, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2.7 hours measurement.
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Highland Broadband Ultimate Technician Response Time
How quickly do technicians respond?
48 hours 0Votes
28.33 hours (Average)
The time taken for a technician to respond to a support request.
When it comes to Technician Response Time, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 19.7 hours measurement.
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Whether the provider offers remote troubleshooting for technical issues.
When it comes to Remote Troubleshooting Capability, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 6 score measurement.
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Highland Broadband Ultimate Warranty Claim Process
What is the warranty claim process?
97 Highland Broadband Ultimate 0 Votes Simple
70 Internet Service Providers in this range Simple
The ease of the warranty claim process for customers.
When it comes to Warranty Claim Process, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 27 score measurement.
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Highland Broadband Ultimate Support Quality Rating
How would you rate the support quality?
72 Highland Broadband Ultimate 0 Votes Good
69 Internet Service Providers in this range Good
A rating based on the overall quality of customer support provided.
When it comes to Support Quality Rating, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 3 score measurement.
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Highland Broadband Ultimate Knowledge Base Quality
How would you rate the knowledge base?
72 Highland Broadband Ultimate 0 Votes Good
69 Internet Service Providers in this range Good
The quality of the self-help resources provided in the knowledge base.
When it comes to Knowledge Base Quality, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 3 score measurement.
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Highland Broadband Ultimate Mobile App Support
Is mobile app support available?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider offers a mobile app for managing the service.
When it comes to Mobile App Support, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Ultimate Chatbot Support
Is chatbot support available?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider uses a chatbot to assist customers.
When it comes to Chatbot Support, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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A rating based on overall customer feedback regarding service quality.
When it comes to Customer Satisfaction Rating, Highland Broadband Ultimate ◉ is same as Internet Service Provider in this range ◉ .
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Contract & Policies 11
Highland Broadband Ultimate Early Termination Fee
What is the early termination fee?
37 Highland Broadband Ultimate 0 Votes Applicable for early termination
29 Internet Service Providers in this range $0
Highland Broadband Ultimate
Fixed-term contracts generally include an early termination fee if a customer cancels service before the agreed-upon duration, helping the provider recoup initial costs.
The fee charged if the contract is terminated before the agreed-upon date.
When it comes to Early Termination Fee, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 8 score measurement.
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Highland Broadband Ultimate Contract Type
What type of contract is offered?
27 Highland Broadband Ultimate 0 Votes Fixed Term
51 Internet Service Providers in this range Fixed Term
The type of contract offered for the service.
When it comes to Contract Type, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 24 score measurement.
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Highland Broadband Ultimate Contract Duration
What is the contract duration?
24 months 0Votes
13.79 months (Average)
The duration for which the contract is valid.
When it comes to Contract Duration, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 10.2 months measurement.
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Highland Broadband Ultimate Rate Lock Duration
What is the rate lock duration?
24 months 0Votes
14.69 months (Average)
The period during which the monthly rate is locked in.
When it comes to Rate Lock Duration, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9.3 months measurement.
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Whether the provider guarantees a specific internet speed.
When it comes to Speed Guarantee Policy, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 23 score measurement.
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Highland Broadband Ultimate Cancellation Policy
What is the cancellation policy?
97 Highland Broadband Ultimate 0 Votes 30 days
60 Internet Service Providers in this range 30 days
The policy governing the cancellation of the service.
When it comes to Cancellation Policy, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 37 score measurement.
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Highland Broadband Ultimate Overdue Policy
What is the overdue policy?
74 Highland Broadband Ultimate 0 Votes Late Fee, Service Suspension, Account Termination
64 Internet Service Providers in this range Late Fee, Service Suspension
The policy regarding overdue payments and late fees.
When it comes to Overdue Policy, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Highland Broadband Ultimate Auto-Renewal Policy
Is there an auto-renewal policy?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the contract automatically renews after the initial term.
When it comes to Auto-Renewal Policy, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 6 score measurement.
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Highland Broadband Ultimate Relocation Policy
What is the relocation policy?
67 Highland Broadband Ultimate 0 Votes Fee-based
54 Internet Service Providers in this range Fee-based
The policy for moving the service to a new location.
When it comes to Relocation Policy, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 13 score measurement.
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Highland Broadband Ultimate Pause Service Option
Can the service be paused?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the provider allows customers to pause their service temporarily.
When it comes to Pause Service Option, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Ultimate Acceptable Use Restrictions
What are the acceptable use restrictions?
47 Highland Broadband Ultimate 0 Votes Fair Use
52 Internet Service Providers in this range Fair Use
The rules or restrictions placed on how the service can be used.
When it comes to Acceptable Use Restrictions, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 5 score measurement.
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Additional Features & Add-Ons 12
Highland Broadband Ultimate Static IP
Is a static IP available?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether a static IP can be added to the service
When it comes to Static IP, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 26 score measurement.
Don’t keep it to yourself — be the first to react and review the Static IP on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Public IP
Is a public IP available?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the account receives a true public IP address
When it comes to Public IP, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Public IP on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Web Hosting Add-On
Is web hosting offered?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Ability to add basic hosting or website space
When it comes to Web Hosting Add-On, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Web Hosting Add-On on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Email Account Add-On
Are email accounts provided?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether ISP provides email accounts as an add-on
When it comes to Email Account Add-On, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Email Account Add-On on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Cloud Storage Add-On
Is cloud storage offered?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Optional cloud storage service bundled with plan
When it comes to Cloud Storage Add-On, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Cloud Storage Add-On on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate TV Bundle Compatibility
Is TV bundling supported?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the service can be bundled with TV packages
When it comes to TV Bundle Compatibility, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the TV Bundle Compatibility on Highland Broadband Ultimate ◉ and help others decide!
Whether internet can be bundled with VoIP or phone service
When it comes to Phone Bundle Compatibility, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 14 score measurement.
Don’t keep it to yourself — be the first to react and review the Phone Bundle Compatibility on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Mobile Plan Bundle
Is a mobile bundle available?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether users can combine home internet with mobile plans
When it comes to Mobile Plan Bundle, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Mobile Plan Bundle on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Smart Home Integration
Is smart home integration supported?
No 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Support for ISP-provided smart devices or automation
When it comes to Smart Home Integration, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Smart Home Integration on Highland Broadband Ultimate ◉ and help others decide!
When it comes to Gaming Optimization Feature, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Gaming Optimization Feature on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Loyalty Rewards
Are loyalty rewards offered?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Perks for long-term subscribers like discounts or upgrades
When it comes to Loyalty Rewards, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 27 score measurement.
Don’t keep it to yourself — be the first to react and review the Loyalty Rewards on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Seasonal Promo
Are seasonal promos available?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether the ISP regularly offers seasonal discounts or promos
When it comes to Seasonal Promo, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7 score measurement.
Don’t keep it to yourself — be the first to react and review the Seasonal Promo on Highland Broadband Ultimate ◉ and help others decide!
Billing & Account 11
Highland Broadband Ultimate Billing Cycle
What is the billing cycle?
0 Highland Broadband Ultimate 0 Votes Monthly
0 Internet Service Providers in this range Monthly
Defines how often customers are billed
When it comes to Billing Cycle, Highland Broadband Ultimate ◉ is same as Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Billing Cycle on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Payment Methods
Which payment methods are supported?
62 Highland Broadband Ultimate 0 Votes Credit Card, Debit Card, Bank Transfer
57 Internet Service Providers in this range Credit Card, Debit Card, Bank Transfer
Ways customers can pay their bill
When it comes to Payment Methods, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
Don’t keep it to yourself — be the first to react and review the Payment Methods on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Auto-Pay
Is auto-pay supported?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether automatic payments are available
When it comes to Auto-Pay, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 6 score measurement.
Don’t keep it to yourself — be the first to react and review the Auto-Pay on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Price Adjustment Frequency
What is the price adjustment frequency?
30 Highland Broadband Ultimate 0 Votes Annual
18 Internet Service Providers in this range Annual
How often the ISP changes its pricing
When it comes to Price Adjustment Frequency, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 12 score measurement.
Don’t keep it to yourself — be the first to react and review the Price Adjustment Frequency on Highland Broadband Ultimate ◉ and help others decide!
When it comes to Promotional Price Duration, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 11.4 months measurement.
Don’t keep it to yourself — be the first to react and review the Promotional Price Duration on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Bill Transparency Rating
What is the bill transparency rating?
97 Highland Broadband Ultimate 0 Votes High
78 Internet Service Providers in this range High
How clearly the bill shows charges and fees
When it comes to Bill Transparency Rating, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 19 score measurement.
Don’t keep it to yourself — be the first to react and review the Bill Transparency Rating on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Bill Notification Method
How are bill notifications sent?
57 Highland Broadband Ultimate 0 Votes Email
58 Internet Service Providers in this range Email
How customers are notified about new bills
When it comes to Bill Notification Method, Highland Broadband Ultimate ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 1 score measurement.
Don’t keep it to yourself — be the first to react and review the Bill Notification Method on Highland Broadband Ultimate ◉ and help others decide!
57 Internet Service Providers in this range Standard
How clearly taxes and fees are itemized
When it comes to Tax & Fee Breakdown Detail, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 40 score measurement.
Don’t keep it to yourself — be the first to react and review the Tax & Fee Breakdown Detail on Highland Broadband Ultimate ◉ and help others decide!
When it comes to Subscription Management Tools, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7 score measurement.
Don’t keep it to yourself — be the first to react and review the Subscription Management Tools on Highland Broadband Ultimate ◉ and help others decide!
Highland Broadband Ultimate Paperless Billing
Is paperless billing supported?
Yes 0Votes Highland Broadband Ultimate
Yes Internet Service Providers in this range
Whether users can opt for digital-only bills
When it comes to Paperless Billing, Highland Broadband Ultimate ◉ is better than Internet Service Provider in this range ◉ , delivering higher 6 score measurement.
Don’t keep it to yourself — be the first to react and review the Paperless Billing on Highland Broadband Ultimate ◉ and help others decide!
Surveys
Because hot takes deserve votes.
Highland Broadband Ultimate Speed Performance
How fast is the internet connection you get with this Internet Service Provider?
Very fast — Over 1 Gbps 0Votes
Fast — 500 Mbps to 1 Gbps 0Votes
Average speed — 100 Mbps to 500 Mbps 0Votes
Slow — 50 Mbps to 100 Mbps 0Votes
Very slow — Under 50 Mbps 0Votes
Highland Broadband Ultimate Reliability
How reliable is the internet connection with this Internet Service Provider?
Very reliable — Almost no interruptions 0Votes
Reliable — Occasional brief interruptions 0Votes
Average reliability — Some noticeable interruptions 0Votes
Unreliable — Frequent outages 0Votes
Very unreliable — Constant interruptions 0Votes
Highland Broadband Ultimate Ease of Setup
How easy is it to set up the service with this Internet Service Provider?
Very easy — Quick and straightforward setup with clear instructions 0Votes
Easy — Simple setup, but may need some guidance 0Votes
Average — Requires some technical know-how to set up 0Votes
Difficult — Complicated setup process with unclear instructions 0Votes
Very difficult — Hard to set up and requires external help 0Votes
Highland Broadband Ultimate Pricing
How would you rate the pricing for this Internet Service Provider?
Great value for money — Affordable, with excellent performance 0Votes
Pretty good price — Reasonably priced for the service provided 0Votes
Fair deal — Reasonable pricing, but could be better 0Votes
Kinda pricey — Expensive for the service received 0Votes
Crazy expensive — Very high prices for what you get 0Votes
Highland Broadband Ultimate Data Allowance
How would you rate the data allowance offered by this Internet Service Provider?
Unlimited — No data limits or throttling 0Votes
Very generous — Large data allowance with high limits 0Votes
Fair allowance — Enough data for regular use, with occasional throttling 0Votes
Limited — Restricted data with potential overage charges 0Votes
Very limited — Very low data limit with frequent throttling or overage fees 0Votes
Highland Broadband Ultimate Network Coverage
How well does the network coverage perform in your area with this Internet Service Provider?
Excellent — Strong coverage in all areas, no dead spots 0Votes
Good — Reliable coverage in most areas, occasional weak spots 0Votes
Average — Fair coverage with noticeable gaps in certain areas 0Votes
Poor — Frequent connectivity issues in certain areas 0Votes
Very poor — Many areas with no service or very weak signals 0Votes
Highland Broadband Ultimate Additional Features
How would you rate the extra features provided by this Internet Service Provider?
Excellent — Provides a wide range of useful and innovative features 0Votes
Good — Includes several helpful features for enhanced service 0Votes
Average — Offers basic features, but lacks some extra functionality 0Votes
Poor — Few additional features, limited value 0Votes
Very poor — No extra features or functionality beyond the basic plan 0Votes
Highland Broadband Ultimate Latency
How would you rate the latency (ping) with this Internet Service Provider?
Very low — Under 10ms, perfect for gaming and real-time applications 0Votes
Low — 10ms to 30ms, good for most applications 0Votes
Average — 30ms to 60ms, okay for general browsing 0Votes
High — 60ms to 100ms, noticeable delays in some activities 0Votes
Very high — Over 100ms, causes delays and issues with real-time activities 0Votes
Highland Broadband Ultimate Bandwidth Consistency
How consistent is the bandwidth with this Internet Service Provider?
Very consistent — Speeds are stable throughout the day and night 0Votes
Very consistent — Speeds are stable throughout the day and night 0Votes
Average — Speeds can vary depending on the time of day 0Votes
Inconsistent — Frequent slowdowns, especially during peak hours 0Votes
Very inconsistent — Regular fluctuations in speed, even during non-peak times 0Votes
Highland Broadband Ultimate Service Reliability During Peak Hours
How reliable is the service during peak hours with this Internet Service Provider?
Very reliable — No noticeable slowdowns or interruptions 0Votes
Reliable — Occasionally slower speeds, but still usable 0Votes
Average — Speeds significantly drop, but still functional 0Votes
Unreliable — Frequent disruptions and noticeable slowdown during peak hours 0Votes
Very unreliable — Service is nearly unusable during peak hours 0Votes
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